Returns & Exchanges
At Drink Have A Day, we prioritize the quality and freshness of our beverages; if your order arrives damaged or incorrect, we offer a hassle-free return or replacement within 14 days of delivery. Due to the perishable nature of our products, we cannot accept returns for opened items or change-of-mind purchases.
Return Process
- 1.Initiate Your Request
Email our support team with your order number and a brief explanation of the issue to receive a Return Authorization.
- 2.Document the Issue
Please provide clear photos of any damaged packaging or incorrect bottles to help us expedite your claim with our logistics team.
- 3.Prepare the Package
Securely pack the unopened items in their original shipping box and attach the prepaid return label provided by our team.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or replacement will be processed within 5-7 business days.